Emergency Response

Knowing the signs of poisoning or toxic exposure can save your pet’s life. Symptoms vary depending on the substance, but common warning signs include:

• Excessive drooling or foaming at the mouth
• Vomiting or diarrhoea (sometimes with blood)
• Loss of appetite or refusal to drink
• Lethargy, weakness, or collapse
• Tremors, twitching, or seizures
• Difficulty breathing or rapid breathing
• Pale, blue, or bright red gums
• Uncoordinated movement or stumbling
• Dilated or constricted pupils
• Excessive thirst or urination

Symptoms can appear within minutes or may take several hours to develop depending on the substance. Some toxins, like lily poisoning in cats, may not show obvious symptoms until organ damage is already advanced.

If you suspect your pet has been exposed to something toxic, follow these steps:

1. Stay calm. Your pet needs you thinking clearly.

2. Remove the hazard. If your pet is still in contact with the substance, move them away safely. If they have a substance on their skin or fur, prevent them from grooming.

3. Do NOT induce vomiting unless specifically instructed by a vet. Some substances (corrosives, petroleum products) cause more damage coming back up. Never give home remedies like salt water or milk.

4. Identify the substance. If possible, note what your pet was exposed to, how much, and when. Take a photo of the product label or bring the packaging with you.

5. Call your vet or emergency animal hospital immediately. In Australia, you can also contact the Animal Poisons Helpline on 1300 869 738 (available 24/7, fee applies).

6. Follow veterinary advice. They may ask you to bring your pet in immediately, monitor at home, or take specific first aid steps.

7. Transport safely. Keep your pet calm and warm during transport. If they are having seizures, do not restrain them — clear the area around them and protect their head.

Time is critical in poisoning cases. Do not wait for symptoms to appear if you know or suspect your pet has ingested something toxic. Early treatment dramatically improves outcomes.