Contact & Support
How to get in touch with the Lapdog team.
Need help with something that isn't covered in this knowledge base? Here's how to reach us.
Website
Visit the Lapdog website for our contact information.
In-app help
Click Support in the Account dropdown for quick access to the knowledge base and help articles.
Help requests during a booking
If you have a concern during an active booking, you can raise a Help Request directly from the booking detail page. This is the fastest way to flag an issue to our team — see the Raising a Help Request article for details.
Admin & support
If you need hands-on help with your account, bookings, or payments, contact our support team through the Support link in your Account dropdown.
Blog
Check out our blog for pet care tips, news, and updates from the Lapdog team.
We're here to help — don't hesitate to reach out.